FAQ & POLICIES
📦 Shipping
- ⏳ Processing: Orders are processed in 3–5 business days and shipped every Monday in the order received.
- 🔗 Tracking: A tracking number will be emailed once your order ships.
- ⚠️ Responsibility: You are responsible for tracking your package. We are not responsible for lost, stolen, or damaged packages, or incorrect addresses.
- 🔄 Returned Orders: Orders returned due to incorrect addresses incur a $5 re-ship fee.
🏙️ Local Pick-Up
- 📍 Available in Warren, Sterling Heights, Fraser, and Eastpointe, MI.
- 📩 Pickup details (location, date, time) will be sent via email/text.
- 🚚 If you miss your pickup, you must provide shipping within 24–48 hours. No refunds or credits for missed pickups.
🌿 Product Information
- 💧 Oils: Premium, raw, uncut, alcohol-free.
- ⚠️ Allergic reactions: Discontinue use immediately if irritation occurs. We are not responsible for skin reactions.
- 🐰 Animal Testing: None of our products are tested on animals.
🛒 Orders & Customization
- ❌ No refunds or exchanges.
- ✨ Custom fragrances available—contact us via our contact form.
- 🔄 Fragrances are restocked monthly.
🌟 Premium & Fragrance Labels
- 💎 Premium Fragrances: “Niche” scents made in small batches.
- 🏷️ Labels: (M) = Men | (W) = Women | (U) = Unisex
💰 Pricing
⚡ Prices may change without notice.